Useful Tips for Visitors

Here are our practical tips and some helpful information to know before you arrive in Turkey. Let us help you be prepared and informed on everything you need to know. Have a great holiday.

ATMs

ATMs can be found all around the country. All of them offer foreign language options and pay out Turkish liras. Cash withdrawal limits vary from bank to bank and are around 500$/€ to 1000$/€ TL.

Antiquities

Please note that it is strictly forbidden to export antiquities or antiques from Turkey and there are severe penalties for those who attempt to do so. In order to export such items legally it is necessary to obtain a certificate from a directorate of a museum.

Bargaining

These days the non-negotiable price tag reigns supreme in most of the city’s retail outlets and bargaining is becoming a dying art. Most exceptions to this rule can be found in the Grand Bazaar, especially in its carpet shops, where shopkeepers continue to take pride in practicing the ancient art of bargaining.

Exchanging Money

Foreign Exchange offices can be found throughout the country. Operating hours are mostly Monday to Friday, from 09:00 to 17:00. In the arrivals section of Istanbul Airport and Sabiha Gokcen Airport, there are 24-hour exchange offices. The exchange offices located in shopping malls and touristic areas are usually open later and on Saturdays. US Dollars and Euros are accepted in highly touristic districts like Sultanahmet and Taksim but rates are often better.

Credit Cards

Credit cards are widely used and accepted. Most hotels, car-rental agencies, shops, pharmacies, entertainment venues and restaurants will accept Visa and MasterCard; Amex isn’t as widely accepted, and Diner’s is often not accepted. Inexpensive eateries usually accept cash only.

Currency

Turkish Lira (TRY) is the official currency of Turkey and the Turkish Republic of Northern Cyprus. Turkish Lira is available in the following denominations.
Banknotes: 5, 10, 20, 50, 100, 200 TL Coins: 1, 5, 10, 25, 50 Kurus and 1 TL

Customs Regulations

Please note that the following information is intended to cover items usually carried by tourists visiting Turkey. If you are planning a longer stay or are carrying anything unusual into or out of the country, it is best to check the regulations in more detail.

On Entry:

It is permitted to bring the following items into Turkey as duty free goods. The following allowances apply to the import of both domestic and foreign goods. Wines, tobacco and other luxury items, valuables, electronic equipment, sports equipment, medical items.

On Exit:

For valuable gifts and souvenirs, such as a carpet, proof of purchase is necessary, together with receipts showing that any currency used in its purchase has been legally exchanged. Please note that it is strictly forbidden to export antiques from Turkey. Minerals can only be exported with a special document.

Driving

Driving in Turkey is on the right, as in continental Europe. Turkish road signs conform to the International Protocol on Road Signs and archaeological and historic sites are indicated by yellow signs.

Drugs

Please note that bringing into or out of the country, together with consumption of, marijuana and other narcotics is strictly forbidden and is subject to heavy punishment. If you have prescribed medication, which you need to take on holiday with you, you will need a doctor’s note and a copy of your prescription which can be sent to Turkish tourism office in your country for translation.

Electricity

In Istanbul, the electricity supply is 220 volts (like in other European countries). Socket type is standard Type F (European) with two prongs. Four- and five-star hotels often provide North American-style 120 volts, 60 Hz flush-mounted sockets (points) for North American flat-prong plugs.

Emergency Numbers

The following is a list of emergency phone numbers that are available 24/7 in case of an emergency.
110 – Fire
112 – Medical Emergency / Ambulance
154 – Traffic Police
155 – Police
156 – Gendarme
158 – Coast Guard
159 – Highway Department
176 – Ministry of Culture and Tourism Communication Centre
177 – Forest Fire
183 – Missing Child / Women’s Helpline.

Medical Treatment

You will need to pay for any medical treatment which you receive in Turkey. For this reason, it is advisable to take out medical insurance before traveling.

Hospitals:

Hospitals: In Turkey, you can find world-class hospitals and medical facilities. Many doctors in Turkey speak English. In an emergency, foreigners who do not have insurance can go to any hospital, where they will not be charged.

Pharmacies:

Pharmacies: Pharmacies are open Monday to Saturday from 09:00 to 19:30. Most are closed on Sundays, but there is always one pharmacy in an area that is open for 24 hours.

Opening Hours

Offices and banks are generally open from 9:00 to 17:00 Mondays to Fridays, and close for lunch from 12:00 to 13:30.

Passports

Turks have compulsory ID cards, which they must always carry with them. Foreigners are also expected to carry such ID with them, which means that you should always keep your passport with you. Many travellers choose to carry a photocopy and leave the actual document in their hotel safe.

Pedestrian Safety

As a pedestrian, always give way to vehicles; the sovereignty of the pedestrian is recognized legally but not out on the street. Sidewalks and road surfaces are often in a poorly maintained state and some shops have basements that are accessed from the sidewalk via steep steps without barriers – watch where you are walking!

Police

There are two types of police in Turkey, civil police and military police. In many areas you will find that there is just one or the other, and that both fulfil the same function. In some places, there are also specialist tourist police. If you need to report a crime you should go to the nearest police station to where the crime occurred.

Post Office

Turkish post offices are easily recognizable by the yellow and black PTT signs. As well as selling stamps and telephone tokens and cards, some post offices will exchange cash as well as international postal orders and travellers’ checks. You will need to produce an ID card or passport when collecting your post.

Smoking

Officially forbidden in all hotels and enclosed restaurant and bar spaces.

Telephone

If you are in European İstanbul and wish to call a number in Asian İstanbul, you must dial 0216 before the number. If you are in Asian İstanbul and wish to call a number in European İstanbul, use 0212. Do not use a prefix (that is, don’t use the 0212/6) if you are calling a number on the same shore.
Country Code: 90
European İstanbul: 0212
Asian İstanbul: 0216.

Mobile Phones

Most European and Australasian phones work here; some North American phones don’t. Check with your provider. Prepaid SIM cards must be registered when purchased.

Theft & Robbery

İstanbul is relatively safe and as safe as a large metropolitan city, but don’t let İstanbul’s relative safety lull you. Take normal precautions and be particularly careful for picpocketing in crowded areas like Grand Bazaar, İstiklal caddesi and public transportation

Time Zone

Time in Turkey is given by UTC+03:00 year-round. All of Turkey is on Eastern European time, 3 hours ahead of London and Coordinated Universal Time (GMT/UTC), 7 hours ahead of New York.

Tipping

Restaurants & Bars: Usually 10% in restaurants, meyhanes (taverns), and upmarket bars; not usually necessary in lokantas (eateries serving ready-made food) or fast-food joints.

Taxis: Round taxi fares up to the nearest lira.

Hamams: Around 10% for the masseuse/masseur in a hamam, but only if you are happy with their service.

Visa

As of April 17, 2013, the electronic visa replaced the sticker visa, previously issued at the border crossings. e-Visa application is possible from any place with internet connection. Applicants just need to log on to evisa.gov.tr, provide the requested information, make the online payment (only once the application is approved), and download their e-Visa. The whole process takes no more than 10 minutes. Please note that the e-Visa is only valid when the purpose of travel is tourism or commerce. Other purposes, such as work and study, require a regular visa given by Embassies or Consulates. Since visa regulations are subject to change, please check the Turkish Foreign Ministry website regularly.

Documents Needed for Traveling to Turkey

We cannot guarantee the accuracy of this information. Please check the requirements in advance with the Foreign Office or responsible department of state in your country. Regularly check official websites like www.mfa.gov.tr for updates, as regulations regarding visas and COVID-19 may change.

EU, EEA and Swiss Citizens

Countries whose citizens are allowed to enter Turkey with their national ID’s:

• Germany
• Belgium
• France
• Georgia
• The Netherlands
• Spain
• Switzerland
• Italy
• Turkish Republic of Northern Cyprus
• Liechtenstein
• Luxemburg
• Malta
• Portugal
• Ukraine
• Greece

Switzerland: Ordinary and official passport holders are exempted from visa for their travels up to 90 days.

US Citizens

Applying for a Turkish visa for US citizens no longer means going in-person to a national embassy or consulate or obtaining a visa on arrival at the border. It is now possible for nationals of the USA to obtain a Turkish electronic visa (e-Visa) instead of the traditional ‘stamp’ or ‘sticker’ visa. This modern and convenient system makes it easy to apply for a Turkey visa online from the US, reducing long lines at immigration checkpoints and allowing for expedited entry at the Turkish border. The Turkey e-Visa for US citizens can be used for both tourist visits and business travel, as well as to transit through Turkey to an onward destination. It grants its holder a stay of up to 3 months in the country. American citizens should note that they may need to obtain additional documents to visit Turkey during the ongoing COVID-19 pandemic.

Australian Citizens

Yes, Australians need a visa to travel to Turkey. A Turkish visa is required even for short stays in the country. Australian tourists and business travellers can get a Turkish visa online, provided they meet all the eligibility requirements. With the approved Turkish eVisa, Australian passport holders can stay in Turkey for up to 90 days. It is a multiple-entry permit.

Exchanging Money

Foreign Exchange offices can be found throughout the country. Operating hours are mostly Monday to Friday, from 09:00 to 17:00. In the arrivals section of Istanbul Airport and Sabiha Gokcen Airport, there are 24-hour exchange offices. The exchange offices located in shopping malls and touristic areas are usually open later and on Saturdays. US Dollars and Euros are accepted in highly touristic districts like Sultanahmet and Taksim but rates are often better.